Process development

The right IT solution is increasingly important when it comes to achieving business-related advantages compared to competitors. IT has thereby become a strategic factor for a majority of businesses.

ERP systems like SAP have traditionally been used to rationalise support functions, such as finance, purchasing, HR, etc.

Today’s ERP solutions must additional to this support and improve the company’s core processes in all parts of the chain, from production and logistics, to sales and customer service.

The challenge is thus to implement the right IT solutions, i.e. solutions that optimally support the business processes and which are custom fit to the company’s organisation.

Unfortunately, far too many companies receive IT solutions that “miss the mark”.

Segmenta delivers the right solution

Segmenta places great emphasis on ensuring that our consultants understand the client’s business. Our consultants have the special competence of serving as the “glue” that brings the business and IT together.

An ERP system like SAP offers many possible options when a specific business process must be supported by IT. Segmenta places great emphasis on meeting a business’ needs in using SAP standard in order to achieve the most cost effective solution. The optimal SAP implementation can only be made by possessing an insight into a company’s business processes, as well as a deep knowledge of/experience with SAP’s standard processes.

Segmenta invests a significant amount of resources into the training and developing of SAP process consultants, who in turn master this discipline. Our process consultants have a great understanding of our client’s business processes, which is why they participate in many types of projects. Some examples of SAP process projects are:

• Design of processes for a company’s new business area – supported by a SAP solution
• LEAN projects in which SAP is the supporting IT platform
• Pre-analysis for new SAP implementations, or commissioning of new SAP modules
• SAP re-implementations, often based on new SAP releases 
• Optimisation of a company’s processes so that they meet SAP Best Practices

When a company’s management has established a new strategy for a certain area of business, this strategy must be operationalised in working procedures, roles and staffing. 

Segmenta participates in determining which processes can best be automated in SAP, by using SAP’s Best Practices solutions. Segmenta offers process solution architects for all types of process work in which SAP is to be used.

Billede

The key to quality IT solutions is for IT to understand the business’ processes and organisation – and thereby the real underlying issues. 

The right IT solution is created in close collaboration between the business and IT.